LOTUS ALLIED CARE AND DNA TESTING LLC
DNA Testing You Can Trust.
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951-305-3227
At Home Test DNA Testing Kit
Your DNA, Your Truth, At Home
Service Description
Convenient At-Home Testing Kits Available In today's fast-paced world, convenience and accessibility are key, especially when it comes to health testing. For many patients, the ability to conduct tests at home offers a practical solution without compromising on quality. Here's how our at-home testing kits work: How It Works 1. Visit Our Clinic: Begin by visiting our clinic to pick up your testing kit. Our welcoming staff will help you set up a case and provide you with a prepaid postage envelope for easy mailing. 2. Take It Home: Perform the test at your own pace in the comfort of your home. Once you have completed the sample collection, simply mail the kit back to our lab. 3. Receive Results: Upon receiving your sample, our lab will process it and send the results to the address you provided within 5-7 business days. Why Choose Our Testing Kit Over Store-Bought Options? - Local Support: Enjoy the benefit of interacting with our staff at a physical location. They are ready to answer any questions and assist you throughout the process. - No Long Holds: Avoid the frustration of being on hold with distant labs. With our local service, communication is quick and straightforward. Important Information Please be aware that this is a DIY testing kit. While our staff will guide you in setting up your case, the collection process must be completed by you at home. After collection, simply mail your sample to us using the provided materials. Fee Includes - DNA Testing Kit - 3 Envelopes - Buccal Swab Collection Sticks - Paid Postage Envelope - Case Confirmation Form Make your testing experience convenient and stress-free by picking up your kit today, or if preferable, we can mail it to you. Keep in mind that the turnaround time is approximately 10 business days from the date the kit is mailed out. Choose our at-home testing kits for a seamless and efficient testing experience!
Cancellation Policy
When scheduling appointments with Lotus Allied Care, we strive to provide you with exceptional care by dedicating ample time for each client. To help us serve you and others effectively, we request that if you need to cancel or reschedule an appointment, you inform our office as soon as possible, and no later than 24 hours before your scheduled time. This notice allows us to accommodate other clients who may be waiting. Non-Refundable Deposits Please be aware that all deposits for appointments are **non-refundable**. It is the responsibility of the client to ensure that all parties agree to the testing before booking to avoid forfeiting the deposit. Cancellation and No Show Policy - Effective November 30, 2018, any client who fails to cancel or reschedule an appointment without giving at least 2 hours' notice will be considered a "No Show." All associated fees will be **non-refundable**. - If a client incurs a second "No Show" or cancels without 24-hour notice, they will be prohibited from scheduling future services with Lotus Allied Care and DNA Testing. - We cannot be held responsible for parties not in attendance. If not all parties are present at the time of the appointment, it will be rescheduled. Courtesy Reminders As a courtesy, our staff may make reminder calls for appointments when time allows. However, if you do not receive a reminder call or message, the above policy remains in effect. Extenuating Circumstances We understand that emergencies can arise, making it difficult to keep a scheduled appointment. If you experience extenuating circumstances, please contact our Office Manager, who may have the discretion to waive the "No Show" fee. If calling outside regular business hours, please leave a message, and a staff member will reach out to you on the next business day. Thank you for choosing Lotus Allied Care DNA Testing LLC. We appreciate your cooperation and look forward to serving you.
Contact Details
23890 Alessandro Blvd suite f1, Moreno Valley, CA 92553, USA